Kothari Pen Agency

Quality Assurance

We pay utmost attention towards the quality of all our offered products. The pens offered by us are in adherence with strict quality checking norms. Moreover, we have established a well-equipped testing unit, which is headed by a team of quality checkers. Our products undergo stringent quality checks before the final packing. Tips and inks of the pen are checked on various parameters that ensure smooth writing. Our quality inspectors keep an eye on the entire production process so as to dispatch only defect-free consignment at our customers' premise. Moreover, we offer customized packaging of the products so as to ensure safe delivery of products at the customer's end.

Customer Satisfaction

Achieving utmost level of customer satisfaction is considered as a prominent objective of our organization. For this reason, a professional approach is followed by us in order to achieve maximum satisfaction of our clients. We have built strong relationship with our prestigious customers by offering them with a quality assured range of products as per their requirements. Moreover, the entire range is offered at affordable rates in order to meet the budgetary requirements of our customers. Various payment modes such as cash, cheque and credit card are also accepted by us so as to ensure hassle-free monetary transactions.

Following are some of the other attributes that allow us to achieve utmost level of client satisfaction:

• Customized range of products
• Various packaging options available
• Timely delivery of orders

Quality Compliance

We at “Kothari Pen Agency” aim to grow with our customers, To do so, we shall establish and sustain quality management system which delivers:

• Reliable & consistent quality of overhead material handling equipment.
• Execution of orders by schedule time.
• Service after sales by committed date.
• Offering innovative technology in material handling

Every stage of activity will be planned and monitored and safety and final output will ensure customer satisfaction. As a customer focused company we will strive to understand changing requirements of the customers and give new ideas for smooth flow of material increasing productivity. To achieve above, we are committed to upgrade and improve our quality management system continually.